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Asirvia GO Bluetooth Mobile Marketing "OH IT WORKS"

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From: 
"Donald LaPlume" <donlaplume@asirvia.com>
Carl, 

Not sure who you tried to reach however if you ha e a challengewith your units working you simply meed to email gosupport@asirvia.net.  if they can not help you they are to replace your Go u its. It's very simple. If that does not happen i meed to kmpw. However, I can tell you every unit is tested before shipping. If a unit is not working when you receive it the units are warranted. 
If you would prefer simply ask for a refund. 
We have been very clearand very public that we are in prelaunch and currently hiring people to staff our new customer support center.
I am sorry you have had challenges but i can tell you almost every time there is a unit issue it is not the units themselves but the users phone.
Either way ask for a cancelation via cancel@asirvia.com or allow us to help you by reaching out to gosupport@asirvia.net.
Its much more productive then complaining and stewing.


Sent from Blue
On Aug 19, 2017, at 12:14 PM, Carl Greene <carldgreene@ymail.com> wrote:

The purpose of this email is to ask and make sure that since you have and your company has locked me out of my Asirvia Go account that you also deleted my credit card information from any future payments to Asirvia as well. You and others can only do people wrong for so long and thinking you can continue to get away with it. These 3 paper weights I have can serve as a REAL PURPOSE IN LIFE AND A CONVERSATION PIECE.
As I said earlier, This Customer Service is One From "HELL" and not to mention when asking for assistance on any of the social media sites. I am ashamed to use my user name "OHITWORKS" knowing that I would be living a life of a lie or promoting something under false pretense. I am passed "PISSED OFF" then to top it off I have been getting ignored when it comes to answers as to why not one of my devices are working now. I was at an event with several 100's of people this past weekend trying to demonstrate the Go units and not one was working. It is no telling how long they have been inoperable but yet when it comes to getting answers I have been ignored. To keep from being negative about how I have been treated I just took myself out of these Asirvia clandestine groups for no one deserves to be treated as a second class citizen especially when they are spending their money. I have now gone for more than 5 days I'm sure without being able to use my Go devices but yet I am being billed and ignored. What a way to keep customers or even refer the service. I have gone through all the steps in the back office and still it only shows as being active under service. A group of my business partners and I have both gone through our setting to make sure that it was on the proper settings for our phones. Another question of concern is in regards to the
Virtual Training Center - I am wondering what training are they speaking of for I have yet to see any other than a phone call they have as a webinar that can be done by any JOE BLOW! I was just at a family function that had several families together and not one of my devices was able to seen.. WHATS REALLY GOING ON! "NO ANSWERS GIVEN SO WHY PAY FOR SOMETHING OR SERVICE WHEN THEY AVOID YOUR QUESTIONS IN THEIR GROUPS" Right just leave the groups then quit paying for service when you are treated as a second class citizen!
#ohitworks #youtube #video #scam #charlottesville #virginia #protesters #asirvialeaders #norespect

​​​​​ohItworks.net

https://twitter.com/carldgreene
Automatically Promote Your Business On Every Nearby Android Phone Within 100 YARDS OF YOUR LOCATION! Get Your GO Here: http://asirvia.com/ohitworks

334-328-4431

I WISH YOU COULD HAVE SEEN THIS! https://www.facebook.com/coryholliman/videos/10154678781547536/

This Customer Service is One From "HELL" and not to mention when asking for assistance on any of the social media sites. I am ashamed to use my user name "OHITWORKS" knowing that I would be living a life of a lie or promoting something under false pretense. I am passed "PISSED OFF" then to top it off I have been getting ignored when it comes to answers as to why not one of my devices are working now. I was at an event with several 100's of people this past weekend trying to demonstrate the Go units and not one was working. It is no telling how long they have been inoperable but yet when it comes to getting answers I have been ignored. To keep from being negative about how I have been treated I just took myself out of these Asirvia clandestine groups for no one deserves to be treated as a second class citizen especially when they are spending their money. I have now gone for more than 5 days I'm sure without being able to use my Go devices but yet I am being billed and ignored. What a way to keep customers or even refer the service. I have gone through all the steps in the back office and still it only shows as being active under service. A group of my business partners and I have both gone through our setting to make sure that it was on the proper settings for our phones. Another question of concern is in regards to the Virtual Training Center - I am wondering what training are they speaking of for I have yet to see any other than a phone call they have as a webinar that can be done by any JOE BLOW! I was just at a family function that had several families together and not one of my devices was able to seen.. WHATS REALLY GOING ON! 
"NO ANSWERS GIVEN SO WHY PAY FOR SOMETHING OR SERVICE WHEN THEY AVOID YOUR QUESTIONS IN THEIR GROUPS" Right just leave the groups then quit paying for service when you are treated as a second class citizen! #ohitworks #youtube #video #scam #charlottesville #virginia #protesters #asirvialeaders #norespect

From: 
"KevinMarinoCT" <KevinMarinoCT@aol.com>
To: 

"Carl Greene" <carldgreene@ymail.com>donlaplume@asirvia.com
Cc: 
cancel@asirvia.comcommissions@asirvia.comlostgo@asirvia.comsupport@asirvia.complacement@asirvia.comsupport@mobilemindagency.com


Carl
If you actually stopped complaining long enough to listen to what has been happening you would have understood.  But you insisted on simply spamming everyone because YOU were not happy.
I'm sorry but I have the responsibility of more than just what Carl is upset about.
We know our customer service sucked ... I said that on a live Corp update call and if you'd taken the time to tune in or listen to the replay you would have known we were so disgusted with our original customer service center that we fired them all!  We have been rebuilding CS from scratch in NH and the reviews have been great so far ... Only 1 week in so they will continue to get even better.
The issue this past week is well documented ... Cory didn't have the same issue because he doesn't have many people on the system.
The update Google performed brought to light a limitation which previously was not enforced.  That limitation is 1 million notifications per day.
So you going on about the units don't work and we're lying is completely bogus and backed up by Google Nearby stats.  We were forced to expand to multiple GN platforms to accommodate our meteoric growth.  That's hardly a system that isn't working ... In fact it worked extremely well which is why we had the latest issue.
Now, were some people affected more than others ... Yes.  To those folks we have moved out their renewal dates more than the time they were down so they actually come out ahead.  Again, our goal is to offer value to our customers ... And since over 50% of those in our system are costumers ... It's very important to us.
All this info has been communicated multiple times on multiple platforms.  People even reached out to you personally and you ignored them.  It's become clear that you aren't interested in the truth of what's going on with Asirvia (which is still in PRE-LAUNCH I might add!) ... You are focused on your version ( or Cory's) of what's going on even if it's inaccurate.
You were locked out of the Asirvia system to get your attention do to the spamming of inaccurate information and your lack of responsiveness to Corp reaching out to you.
If you'd like discuss this matter further please let me know.
Kevin Marino
CEO Asirvia



Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message --------
From: Carl Greene <carldgreene@ymail.com>
Date: 8/22/17 2:43 AM (GMT-05:00)
To: donlaplume@asirvia.com
Cc: cancel@asirvia.com, commissions@asirvia.com, lostgo@asirvia.com, support@asirvia.com, placement@asirvia.com, support@mobilemindagency.com


Subject: Deleted my credit card information
THE TRUTH WILL COME OUT AND SHOW THE REAL YOU AS A FRAUD AND LIER! https://www.facebook.com/coryholliman/videos/10154678781547536/

The purpose of this email is to ask and make sure that since you have and your company has locked me out of my Asirvia Go account that you also deleted my credit card information from any future payments to Asirvia as well. 

You and others can only do people wrong for so long and thinking you can continue to get away with it. These 3 paper weights might as well be thrown away or burned with our trash disposal.  Now these can serve as a REAL PURPOSE IN LIFE AND A CONVERSATION PIECE to share with others how YOU have responded with such a non caring attitude.

As I said earlier, This Customer Service is One From "HELL" and not to mention when asking for assistance on any of the social media sites. I am ashamed to use my user name "OHITWORKS" knowing that I would be living a life of a lie or promoting something under false pretense. I am passed "PISSED OFF" then to top it off I have been getting ignored when it comes to answers as to why not one of my devices are working now. I was at an event with several 100's of people this past weekend trying to demonstrate the Go units and not one was working. It is no telling how long they have been inoperable but yet when it comes to getting answers I have been ignored. To keep from being negative about how I have been treated I just took myself out of these Asirvia clandestine groups for no one deserves to be treated as a second class citizen especially when they are spending their money. I have now gone for more than 5 days I'm sure without being able to use my Go devices but yet I am being billed and ignored. What a way to keep customers or even refer the service. I have gone through all the steps in the back office and still it only shows as being active under service. A group of my business partners and I have both gone through our setting to make sure that it was on the proper settings for our phones. Another question of concern is in regards to the Virtual Training Center - I am wondering what training are they speaking of for I have yet to see any other than a phone call they have as a webinar that can be done by any JOE BLOW! I was just at a family function that had several families together and not one of my devices was able to seen.. THE TRUTH WILL COME OUT AND SHOW THE REAL YOU AS A FRAUD AND LIER AND WHATS REALLY GOING ON! "


This company is filled with money hungry leaders that are heartless when it comes to helping the people that promotes their product! I hate for you have to experience this the hard way as I have had to. When or if you do just say I gave you heads up.